/* ==========================================================
   FINANCIAL ADVISERS – SUPPORT MODULE
   Enterprise Corporate Light Design
   ========================================================== */

:root {
    --fa-primary: #0f5ea8;
    --fa-primary-hover: #0c4d8a;
    --fa-border: #e5e7eb;
    --fa-bg-soft: #f8fafc;
    --fa-bg-card: #ffffff;
    --fa-text-dark: #1f2937;
    --fa-text-light: #6b7280;
    --fa-success: #16a34a;
    --fa-warning: #d97706;
    --fa-danger: #dc2626;
    --fa-info: #2563eb;
}

/* ==========================================================
   WRAPPER
   ========================================================== */

.fa-support-form-wrapper,
.fa-support-dashboard-wrapper,
.fa-support-admin-wrapper {
    max-width: 900px;
    margin: 40px auto;
    padding: 0 20px;
}

/* ==========================================================
   CARD STYLE
   ========================================================== */

.fa-support-card {
    background: var(--fa-bg-card);
    border: 1px solid var(--fa-border);
    border-radius: 8px;
    padding: 30px;
    margin-bottom: 25px;
    box-shadow: 0 2px 6px rgba(0,0,0,0.04);
}

/* ==========================================================
   FORM FIELDS
   ========================================================== */

.fa-field {
    display: flex;
    flex-direction: column;
    margin-bottom: 20px;
}

.fa-field label {
    font-weight: 600;
    font-size: 14px;
    margin-bottom: 6px;
    color: var(--fa-text-dark);
}

.fa-field input,
.fa-field textarea,
.fa-field select {
    border: 1px solid var(--fa-border);
    border-radius: 6px;
    padding: 12px 14px;
    font-size: 14px;
    background: #fff;
    color: var(--fa-text-dark);
    transition: border 0.2s ease, box-shadow 0.2s ease;
}

.fa-field input:focus,
.fa-field textarea:focus,
.fa-field select:focus {
    outline: none;
    border-color: var(--fa-primary);
    box-shadow: 0 0 0 2px rgba(15,94,168,0.15);
}

.fa-field small {
    font-size: 12px;
    color: var(--fa-text-light);
    margin-top: 4px;
}

/* ==========================================================
   BUTTONS
   ========================================================== */

.fa-support-form-wrapper button,
.fa-support-dashboard-wrapper button,
.fa-support-admin-wrapper button {
    background: var(--fa-primary);
    border: none;
    color: #fff;
    padding: 12px 20px;
    font-size: 14px;
    border-radius: 6px;
    cursor: pointer;
    font-weight: 600;
    transition: background 0.25s ease;
}

.fa-support-form-wrapper button:hover,
.fa-support-dashboard-wrapper button:hover,
.fa-support-admin-wrapper button:hover {
    background: var(--fa-primary-hover);
}

/* ==========================================================
   RESPONSE MESSAGE
   ========================================================== */

#fa-support-response {
    margin-top: 15px;
    font-size: 14px;
}

.fa-message-success {
    color: var(--fa-success);
}

.fa-message-error {
    color: var(--fa-danger);
}

/* ==========================================================
   TICKET LIST TABLE
   ========================================================== */

.fa-support-table {
    width: 100%;
    border-collapse: collapse;
    background: #fff;
    border-radius: 6px;
    overflow: hidden;
}

.fa-support-table th,
.fa-support-table td {
    padding: 12px 10px;
    border-bottom: 1px solid var(--fa-border);
    text-align: left;
    font-size: 13px;
}

.fa-support-table th {
    background: var(--fa-bg-soft);
    font-weight: 600;
    color: var(--fa-text-dark);
}

.fa-support-table tr:hover {
    background: #f9fafb;
}

/* ==========================================================
   STATUS BADGES
   ========================================================== */

.fa-status-badge {
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 11px;
    font-weight: 600;
    display: inline-block;
}

.fa-status-pending {
    background: #fff7ed;
    color: var(--fa-warning);
}

.fa-status-important {
    background: #eff6ff;
    color: var(--fa-info);
}

.fa-status-leads {
    background: #ecfdf5;
    color: var(--fa-success);
}

.fa-status-spam {
    background: #fee2e2;
    color: var(--fa-danger);
}

/* ==========================================================
   REPLIES SECTION
   ========================================================== */

.fa-support-replies {
    margin-top: 20px;
    border-top: 1px solid var(--fa-border);
    padding-top: 20px;
}

.fa-reply-item {
    background: var(--fa-bg-soft);
    border-radius: 6px;
    padding: 15px;
    margin-bottom: 15px;
}

.fa-reply-meta {
    font-size: 12px;
    color: var(--fa-text-light);
    margin-bottom: 6px;
}

.fa-reply-content {
    font-size: 14px;
    color: var(--fa-text-dark);
}

/* ==========================================================
   FILE PREVIEW
   ========================================================== */

.fa-support-file-preview img {
    max-width: 150px;
    border-radius: 6px;
    margin-top: 10px;
    border: 1px solid var(--fa-border);
}

/* ==========================================================
   FILTER SECTION (ADMIN)
   ========================================================== */

.fa-support-filters {
    display: flex;
    gap: 10px;
    margin-bottom: 20px;
    flex-wrap: wrap;
}

.fa-support-filters input,
.fa-support-filters select {
    padding: 8px 10px;
    border-radius: 6px;
    border: 1px solid var(--fa-border);
    font-size: 13px;
}

/* ==========================================================
   MOBILE RESPONSIVE
   ========================================================== */

@media (max-width: 768px) {

    .fa-support-form-wrapper,
    .fa-support-dashboard-wrapper,
    .fa-support-admin-wrapper {
        margin: 20px auto;
        padding: 0 15px;
    }

    .fa-support-card {
        padding: 20px;
    }

    .fa-support-table th,
    .fa-support-table td {
        font-size: 12px;
        padding: 10px 8px;
    }

    .fa-field input,
    .fa-field textarea {
        font-size: 13px;
    }

    .fa-support-form-wrapper button {
        width: 100%;
    }

}